Privacy Policy
Last updated: October 27, 2025
This Privacy Notice describes how The UBSI Group, LLC ("we," "us," or "our") may access, collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you visit www.ubsi.com or related sites or applications that link to this notice, or when you engage with us in other related ways (for example, sales, marketing, or events).
Questions? If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at info@ubsi.com or call 312-698-9990.
Summary of key points
- What we process: Depends on how you use our Services, your choices, and the products or features you use.
- Sensitive information: We may process sensitive categories only when permitted by law or with your consent, where required.
- Third parties: We do not collect personal information from third-party data brokers for this site.
- Why we process: To provide and improve Services, communicate with you, protect security, comply with law, and with consent where applicable.
- Sharing: We may share information in specific situations described in this notice and with service providers as needed to operate our Services.
- Security: We use reasonable safeguards; no online transmission or storage is 100% secure.
1. What information we collect
In short: We collect information you provide and information collected automatically when you use our Services.
Depending on how you interact with us, this may include identifiers and contact details (for example, name, email, phone, mailing address), account or transaction-related information, preferences, and similar information you choose to provide. We automatically collect certain technical and usage information (for example, device, browser, IP address, and logs) as permitted by law.
2. How we use your information
We process information to operate and improve our Services; communicate with you; provide support; process transactions or requests you initiate; maintain security and prevent fraud; comply with law; and for other purposes described at collection or with your consent where required.
3. When we share information
We may share information with service providers who assist our operations, in connection with a business transaction (for example, a merger or sale of assets) as permitted by law, to comply with legal requests, or to protect rights and safety. We do not sell your personal information for monetary consideration as a routine practice; where required by state law, applicable opt-out rights are described below.
4. Cookies and similar technologies
We may use cookies and similar technologies for security, preferences, analytics, and advertising as described in our practices and your browser settings. You can control cookies through your browser; blocking some cookies may affect functionality.
5. How long we keep information
We retain information as long as needed for the purposes in this notice and as required by law (for example, tax, accounting, or legal holds), then delete or anonymize where possible.
6. How we keep information safe
We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
7. Children
We do not knowingly collect or market to children under 18. If you believe we have collected information from a child, contact us and we will take appropriate steps.
8. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to withdraw consent where processing is based on consent. You may exercise rights by contacting us using the details below. We may need to verify your request.
9. United States residents
If you reside in a U.S. state with a consumer privacy law, you may have additional rights (for example, access, deletion, correction, opt-out of certain sales/sharing or targeted advertising, or appeal rights). Submit requests through the contact information below. We will respond in accordance with applicable law.
10. Changes to this notice
We may update this Privacy Notice. The revised date will appear at the top. Material changes may be communicated as required by law.
11. How to contact us
Email: info@ubsi.com
Phone: 312-698-9990
Mail:
The UBSI Group, LLC
8770 W. Bryn Mawr Suite 1300
Chicago, IL 60631
United States
12. Review, update, or delete your data
Depending on applicable law, you may request access, correction, or deletion of personal information we hold. Contact us at the email or phone above, or visit our website to submit a request. We may need to verify your identity before fulfilling a request.
Disclosure — products and services
Products and Services. Vehicle pricing and dealer referral services referred to on this website are offered through The UBSI Group. We provide access to this information solely as a convenience and are not responsible for third-party information or services. Products, services, and terms may change. Eligibility may apply and offers may not be available in all areas.
13. SMS terms and conditions
By providing your phone number and opting in, you agree to receive SMS notifications and support messages from The UBSI Group, LLC.
- Age restriction: You must be at least 18 years of age.
- Description: We send SMS for account updates, service notifications, and support to users who opt in via our website forms.
- Use case: Messages may include account updates, service notifications, and support.
- Opt-out: Text STOP to cancel. We may send a confirmation message.
- Help: Reply HELP or email info@ubsi.com.
- Costs: Message and data rates may apply. Message frequency varies.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Privacy: Our SMS program follows this Privacy Policy.